Product Operations Manager
- ID: 2023-3251
- Category: Engineering
Duties: POM’s will have metric and process step responsibility for key areas of the business. Collaborate with product management and engineering to support the technology and operate independently to drive the success of programs. Advocate and support the user community by using data including adoption metrics to identify, diagnose, and solve problems. Provide analytics and reporting to support business operations and work with business partners to deliver continuous value improvements.
Requirements: Must have a Bachelor's degree in Engineering or related and 5 years of data analytics experience, including at least 2 years of:
Project management including Product Design and User Acceptance Testing
Excel including macros and Access
Mining data, compiling, and manipulating in multiple systems/programs and analyzing results
Automated dashboard reporting
SQL, Looker, Snowflake, Jira, Confluence, Lucid chart, Visio, Power BI, and Minitab
Home warranty authorization process
In the alternative, employer will accept Master’s and 3 years of experience.
Remote work is an option.
Salary: $104,742 per year
Hours: 8:00 a.m. – 5:00 p.m. Monday – Friday
Location: American Home Shield Corporation
3400 Players Club Parkway
Memphis, TN 38125
Contact: Olivia Hodges, HR Generalist
There is no bargaining representative for the job opportunity with the employer in the location(s) of intended employment.
This notice was clearly visible and unobstructed while posted. It was posted for at least ten (10) consecutive business days in a conspicuous location in the workplace, where the employer’s U.S. workers could readily read the posted notice, including but not limited to locations in the immediate vicinity of the wage and hour notices.
This notice is being provided as a result of the filing of an Application for Permanent Employment Certification (ETA Form 9089). The employer intends to permanently employ a foreign national in the job opportunity described above.
Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor. The address of the Certifying Officer is:
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue NW, Room N-5311
Washington, DC 20210
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Job Locations US-TN-Memphis
Type Full Time
Company AHS American Home Shield Corp
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.