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Frontdoor Senior Software Engineer in Memphis, Tennessee

For more than 40 years, American Home Shield has protected homeowners by providing affordable protection against home system component and appliance breakdowns. As the leader in the home warranty industry, we have a network of more than 11,000 pre-screened home service contractors and 45,000 professional technicians that provide convenient, reliable expert service to our customers.

What is this role about?

In this key role, our software development philosophy is that Software Engineers are product focused. As a Software Engineer L6, you will work on a specific product and understand all layers of the software stack, as well as be responsible for documentation, automated tests, and writing the code itself for highly technical and complex software programs software programs.

What does a “Day-in-the-Life” look like?

You will be involved with debugging, working with algorithms, and data structures, coding, design, system performance scaling, and problem-solving while applying principles, theories, and concepts to job assignments. You will be working through system performance/scaling concepts and providing independent execution of large projects impacting teams of up to 10 people and contributing to the development of new ideas and principles.

Here are a few more specifics of what you would be doing on the job:

  • Write documentation and automated tests for code to be written. Implement functionality for automated tests that will successfully pass and meet coding standards. Debug production issues and create subsequent mitigation plans. Optimize performance of existing implementations.

  • Provide consultation to customers regarding appropriate data structures and make recommendations for the best data storage options.

  • As a component owner, where the component impacts across multiple platforms (5-10 member team), work with customers to obtain their requirements, and deliver the end to end project.

  • Acting as engineering lead for new customer launches, write and/or guide engineers to build SDK (Software Developers Kit) which can be used by a third party.

  • Mentor lower level software engineers, while coaching and influencing the performance and progression of others on the team significantly, and in some cases across teams.

  • Study the architecture and refactor if needed. Implement microservices to solve issues faced by platform.

  • Prioritize tasks with Scrummaster that leads the team to be successful.

  • Bring forward ideas to experiment and work in teams to transform ideas to reality.

What do I need to be successful?

  • Bachelor’s degree in Computer Science, Electrical Engineering, Mathematics, or related field required. Master’s degree preferred.

  • 8-12 years product development experience

  • Deep understanding of computer science fundamentals, such as data structures, (trees, graphs, hash tables); understanding of functioning and implementation of basic algorithms, such as sorts, searching, and the capability to explain performance characteristics using Big-O Notations.

  • Capability to debug moderately complex problems and analyze logs in production systems and to read existing code.

  • Deep understanding of various data storage options, such as relational, no-SQL, etc.

  • Excellent scripting skill in Shell, Python, or Ruby

  • Excellent skills in languages, such as C, C++, Java, Golang, .net Core

  • Ability to be on call on a rotating basis for the services owned by the team.

  • Preferred:

  • Strong leadership skills with capability to lead a team of engineers

  • Experience in developing products in an Agile development environment

  • Experience working in a CI/CD environment

  • Understanding of Git and development activities such as merge and conflict resolution of code

  • Understanding and experience in Docker, Kubernets, and AWS cloud services

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com .

Job Category: Engineering

ID: R0013847

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