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Frontdoor Software Engineer in Memphis, Tennessee

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).

What is this role about?

In this key role, our software development philosophy is that Software Engineers are product focused. As a Software Engineer L2, you will work on a specific product and understand all layers of the software stack, as well as be responsible for documentation, automated tests, and writing the code itself for problem solving for routine and basic software programs.

What does a “Day-in-the-Life” look like?

You will be involved with debugging, working with algorithms, and data structures, coding, design, system performance scaling, and problem-solving while applying principles, theories, and concepts to job assignments. You will be working through system performance/scaling concepts and participation in projects.

Here are a few more specifics of what you would be doing on the job:

  • Writing documentation and automated tests for code to be written. Implementing functionality for automated tests that will successfully pass and meet coding standards. Debugging production issues and creating subsequent mitigation plans. Optimizing performance of existing implementations.

  • Debugging issues, recognizing the causes of issues, and tackling reproducible issues using query language and scripting.

  • Selecting optimal data structures using fundamental software algorithms and concepts of space and time complexity.

  • Fixing easily reproducible bugs, building new and straightforward features, writing unit tests for code coverage, and spotting bottlenecks through the ability to read and understand others’ code.

  • Implementing code based on common design patterns.

  • Determining correct algorithms based on input size and frequency using basic concepts of algorithms and Big-O Notation.

  • Prioritizing tasks with Scrummaster that leads your team to be successful.

  • Bringing forward your ideas to experiment and work in teams to transform ideas to reality

What do I need to be successful?

  • Bachelor’s degree in Computer Science, Electrical Engineering, or related field required. Master’s degree preferred.

  • 0-3 years product development experience

  • You have a basic understanding of computer science fundamentals, such as data structures, (trees, graphs, hash tables); basic understanding of functioning and implementation of basic algorithms, such as sorts, searching, and the capability to explain performance characteristics using Big-O Notations.

  • You have the capability to debug basic problems and analyze logs in production systems and to read basic existing code.

  • You understand various data storage options, such as relational, no-SQL, etc.

  • You have basic scripting skills in Shell, Python, or Ruby

  • You have basic skills in languages, such as C, C++, Java, Golang, .net Core

  • Knowledge of Requirement Management, Agile Development, Test Process, Code Management, and Deployment

  • Ability to be on call on a rotating basis for the services owned by the team.

  • Preferred:

  • You have experience in developing products in an Agile development environment

  • You have experience working in a CI/CD environment

  • You understand Git and development activities such as merge and conflict resolution of code

  • You understand and have experience in Docker, Kubernets, and AWS cloud services

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com .

Job Category: Engineering

ID: R0014397

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