Frontdoor Contractor Relations Recruiter - Landmark/OneGuard in Phoenix, Arizona
Responsible for the recruitment of new contractors to service warranty customers in areas identified.
Liaises with departments, contractors and field sales to facilitate communication and resolve issues.
Makes inbound and outbound phone calls.
Collaborates with Contractor Relations Reps, managers and service contractors to achieve priorities and goals.
Educates and trains contractors on company policies and procedures
Negotiates with contractors with predetermined guidelines.
Analyzes data to determine gaps in contractor availability within assigned region.
Recruits, coaches and maintains quality contractors to meet regional goals
Associate’s degree in a related field or equivalent years of work experience required
Sales/Customer Service experience
Organizational and time management
Computers skills with Microsoft Office (Word, Excel, Outlook)
Adapt to fast paced environment
As part of our commitment to the health of our associates and the local communities we serve, we are temporarily conducting all of our interviews and training sessions virtually, and our employees are working from home over the next few months.
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com (http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Ffrontdoorhome.com&esheet=51890761&newsitemid=20181029005803&lan=en-US&anchor=frontdoorhome.com&index=2&md5=6947c38f3b6d24b5dad0a5d08663858e) .
Job Category: Operations