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Frontdoor Software Engineering Manager in Portland, Oregon

Overview

Streem is a company with a simple mission: make the world’s expertise more accessible. We believe that as quickly as you can hail a ride with your phone, you should be able to have a plumber check out your leaky faucet. We are building a platform for experts to provide remote, on-demand services to their customers, saving money and time in traffic, and providing a better overall experience for both parties.

But Streem goes a step further. By bringing together some of the latest technologies in a convenient and easy to use app, we are revolutionizing communication beyond just normal remote video. Using Augmented Reality, now the plumber can literally reach out and point at the problem area, instead of trying to explain with just words. They can also take remote measurements, because Streem is capturing depth information during the call. Using Machine Learning and Image Recognition, we can identify products, extract model/serial numbers, recognize problems situations, and more, making the professional even more efficient than if they were onsite.

Does this sound like a product and mission you want to be a part of? If so, keep reading. Streem is looking for an Engineering Manager to lead two or three small teams of highly skilled engineers, and we hope that is you!

What You'll Do

  • Work closely with product managers, designers, and engineers to define the product and infrastructure roadmap. Chart a course for how engineering will execute on that roadmap.

  • Drive hiring and recruiting for our fast-growing engineering team, all while keeping the team engaged and high-performing as we add new people of varying backgrounds and experience.

  • Foster an atmosphere of communication, collaborative problem solving, encouragement, learning and sharing.

  • Provide guidance and mentorship to all the talented engineers on your team, holding regular one on one meetings, and helping each team member grow their skills and experience.

  • Use Agile methodologies to prioritize, plan and track project progress, while taking the time to reflect and continuously improve.

  • Create infrastructure and process to best enable your team to succeed

  • Own all aspects of team execution ensuring features are delivered on time with high quality, security, and performance

  • Stay close to the code, conducting code reviews, making technical contributions to the product architecture, troubleshooting, and solving bugs

What You'll Need

Great engineering managers (and great leaders in general) can come in many different forms. Consider this a list of guidelines, because if you can contribute to making our team effective, satisfied, and successful, we want to meet you regardless. Here are some qualities we imagine you possess:

  • You are a strong communicator with problem-solving skills.

  • You are an empathetic mentor and leader.

  • You help your team to continuously improve and be more and more effective all the time.

  • You understand the importance of servant leadership and empowering the people around you.

  • You understand, can discuss, and regularly practice modern management philosophies.

  • You understand and can discuss the trade-offs of various software architectures and patterns.

  • You come from an engineering background. You are an effective leader of engineers because you have done the job of those you are leading.

  • You have many years of experience working in a technology stack that includes REST-based service-oriented architectures, front end libraries, infrastructure as code, databases, AWS, build systems and tooling.

About The Company

Streem started like many startups - out of pure passion and necessity. Co-Founders, Ryan (CEO) and Sean (CTO), began building the business nights and weekends in 2017. Both had several experiences needing a product like Streem, and were sick and tired of all the inefficiencies in the home services market. Since then, we've been growing the product and the team to meet our high goals and expectations, both from ourselves and our customers.

Streem has been nominated for (and won) a handful of awards in its short life time:

  • Rated #2 Hottest Tech Startup Globally in 2019 by Crunchbase

  • 2019 OEN Development Stage Company of the Year (finalist, TBD)

  • 2018 OEN Game Changer Award (winner)

  • Best App award at Mobile World Congress in Barcelona, Spain (winner)

  • TAO Startup of the Year, Pre-Revenue (finalist)

  • Best Consumer App, Augmented World Expo (finalist)

Our office is located on the 11th floor on 3rd and Alder in downtown Portland, and we love to walk to the food carts for lunch. Learn more at http://streem.pro

Culture

Diversity, equity, and inclusion work. Streem prioritizes building a work environment and culture that works well for employees of every race, gender, sexual orientation, size, disability, and background. Ask us how!

No silos, no egos. Streem values ideas, interdisciplinary collaboration, and open exchange of constructive feedback. To make this safe for everyone, we foster a culture of trust and respect rather than competition between employees. If you’ve got skills or interests outside what we mentioned in our listing, we want to know about them!

Week-long 10% time. Once a quarter, our whole team sets aside the strategic roadmap and spends a week on whatever we each think is important. Doing this together encourages big ideas and cross-department team-ups, and it’s a lot of fun.

Enjoy your work life; keep your home life. We’ve got a fun office with free snacks, cold brew, and beer on tap for our Demo Day Fridays. Streemers spend time together in a lunch-hour book club and while supporting our neighborhood’s wealth of great restaurants and cart pods. At the end of the day, we go home. Our co-founders both have young children and lead by example through avoiding crunch and exercising our unlimited PTO policy.

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com .

Job Category: Engineering

ID: R0014182

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