Frontdoor Jobs

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Frontdoor Director of Software Engineering in Pune, India

Company Overview

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard. Frontdoor serves more than two million customers across the U.S. through a network of 15,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit https://www.frontdoorhome.com/ .

Position Overview

This is the job for you if:

  • You are passionate about customer experience and problem solving

  • Enjoy building and leading a team of engineers

  • Understand that quality is the most important currency

  • You like details and dive into the problem without any hesitation

  • You enjoy learning new things and are not afraid of failure

  • You think big and don't settle for the minimum viable

  • You thrive by looking at data and make decisions based on an objective lens

  • You welcome diversity and are comfortable being asked to explain your perspective to anyone at any level in the organization

Job Responsibilities

  • Lead and grow a team of engineers (development and quality)

  • Manage software development cycle on multiple products

  • Work with product management to come up with delightful experiences for customers

  • Manage architectural roadmap and be responsible for applications and services being delivered

  • Manage product documentation, third party integrations

  • Deliver realtime metrics and monitoring dashboards

  • Triage production problems yourself and with your team

Job Requirements

  • Bachelors in Computer Science, Electrical Engineering

  • 10+ years software development experience

  • Strong design skills

  • Strong programming skills in one of the languages such as C, C++, Go, Java, Python, etc.

  • 5+ years of people management experience in software development capacity

  • Strong computer science fundamentals

  • Strong writing skills and verbal communication

  • Experience developing high-traffic, high-volume services applications (e.g. 10k+ requests/sec, millions of users)

  • Mobile development experience

  • Strong cloud development experience

Preferred Requirements

  • Masters in Computer Science, Electrical Engineering

  • Strong expereince in Google Cloud and AWS environments

  • iOS and Android Application development experience

  • Experience managing remote teams and collaborating with teams across distributed geographies

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com .

Job Category: Engineering

ID: R0014990

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