Solution Architect (Remote)

Tallahassee, FL

  • ID:2024-3405
  • Category: Computer Programmers

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .

Responsibilities

Summary :

As a Solution Architect you will create and execute software solutions that harmonize with Frontdoor's strategic business and architectural objectives. As a pivotal figure within the technology realm of any organization, a Solution Architect ensures that technical solutions not only fulfill their intended functions but also remain in sync with the organization's long-term strategies, architecture and adaptable to evolving demands. This role entails close collaboration with diverse stakeholders, such as business line leaders, product managers, TPMs, developers, and infrastructure teams, to engineer systems that are scalable, dependable, and optimized for efficiency. The Solution Architect will lead a team of developers by example, responsible for delivering technology solutions for Frontdoor and mentoring others along the way.

Responsibilities:

  • Collaborate with business leaders and technical stakeholders to understand project requirements, objectives, and constraints.

  • Develop high-level and detailed solution architecture designs that address functional and non-functional requirements.

  • Ensure the proposed solutions align with industry best practices, security standards, and compliance regulations.

  • Research and evaluate emerging technologies and trends to determine their suitability for solving specific business problems.

  • Select appropriate tools, frameworks, and platforms to support the architecture.

  • Review and approve technical designs and code changes to ensure they align with the architecture.

  • Identify potential technical and operational risks and develop mitigation strategies.

  • Monitor project progress to ensure that architecture-related risks are addressed promptly.

  • Help allocate resources, both human and technical, effectively to ensure that projects are adequately staffed and have the necessary infrastructure.

  • Create and maintain comprehensive architecture documentation, including diagrams, specifications, and guidelines.

  • Communicate architectural decisions and recommendations to both technical and non-technical stakeholders.

  • Collaborate with cross-functional teams, including developers, testers, product managers, TPMs, and business analysts, to ensure a cohesive and successful solution delivery.

  • Provide technical leadership and guidance to development teams throughout the project lifecycle.

  • Lead by example, strengthening the team by providing guidance, setting technical goals, and stoking team productivity.

  • Provide mentorship and training to team members to help them develop their skills and knowledge.

  • Conduct technical performance evaluations for team members and provide feedback for their professional growth.

  • Continuously monitor system performance and identify opportunities for optimization.

  • Provide guidance on scalability and performance improvements.

  • Ensure that security best practices and compliance requirements are integrated into the architecture and design.

  • Address data privacy concerns and implement security measures.

Qualifications

Minimum Experience required :

  • Licenses and Certifications: AWS/GCP Certified Solutions Expert

  • 8+ years of technical design and implementation or experience as an enterprise architecture consultant or in a software engineering or development role

  • Experience with Agile development methodologies, DevOps and CI/CD

  • Good knowledge of Infrastructure as code e.g. Terraform

  • Experience in Cloud computing, preferably with GCP or AWS

  • In-dept understanding of architectural patterns, principles, and frameworks

  • Strong technical background in key technology stacks; application platforms, infrastructure, database storage and streaming, APIs and Microservices

  • Knowledgeable in GenAI models, prompt engineering

  • Hands-on technical implementation experience

Preferred Skills:

  • A focused ability to influence –without direct authority

  • Excellent executive presence and ability to engage at the most senior level of the organization

  • Experience in developing products in an Agile development environment

  • Experience working in a CI/CD environment

  • Understanding of Git and development activities such as merge and conflict resolution of code

  • Understanding and experience in Docker, Kubernetes, and AWS cloud services

  • Knowledge of Agile Scrum and Scaled Agile processes

  • Experience with big data systems (e.g., Hadoop)

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ID 2024-3405

Category Computer Programmers

Type Full Time

Company AHS American Home Shield Corp

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Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.