Frontdoor Jobs

Job Information

Frontdoor Senior Operations Coordinator in Virtual, Mississippi

Position Overview

Provides assistance as directed in the development and administration of various data, reports, and scorecards. Gathers and processes data to generate reports on periodic and ad- hoc basis. Reviews data for accuracy and relevance. Examines data and identifies performance trends.

Job Responsibilities

  • Administers, creates, and maintains central repository of reports for archiving purposes.

  • Administers reporting database.

  • Gathers and processes data.

  • Compiles and creates timely and accurate periodic and ad-hoc reports.

  • Assists with report design and format.

  • Assists with customer reporting requirements.

  • Assembles routine reports from a variety of internal sources.

  • Reviews data for accuracy and usefulness relative to the subject and recipient.

  • Reviews data and reports for trends and metrics development.

Job Requirements

  • High School diploma or General Education Degree (GED)

  • Two years of administrative work experience

  • Associates degree preferred

  • One to three years prior reporting administration experience preferred

  • High level of proficiency in MS Office and Microsoft Access

  • Excellent organizational skills

  • Excellent interpersonal skills

  • Ability to identify data sources and fulfill reporting needs

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit ( .

Job Category: Operations

ID: R0015150