Frontdoor Jobs

SR. MANAGER BUSINESS DEVELOPMENT

Streem, a Frontdoor company, has a simple mission: provide on-demand expertise for the world around you. We believe that as quickly as you can hail a ride with your phone, you should be able to have a plumber check out your leaky faucet. We are building a platform that allows experts to provide remote, on-demand services to their customers, saving money and time in traffic and providing a better overall experience for both parties.

By bringing together some of the latest technologies in a convenient and easy to use app, we are revolutionizing communication beyond standard remote video. Leveraging Augmented Reality (AR), an expert can now literally reach out and point at the problem area instead of trying to explain the issue with just words. Users can also take remote measurements since Streem captures depth information during the call. Using Machine Learning and Image Recognition, Streem can identify products, extract model/serial numbers, recognize problem situations, and more, making the professional even more efficient than if they were onsite.

What the business development team will be doing over the next year:

It’s our team’s job to evangelize Streem’s amazing tools and systems for clear communication and problem-solving. We strive to capture the nuance, expressiveness, and specificity of human communication. We explore AR and AI opportunities to make the physical and virtual worlds understand each other and unlock a yet unknown range of capabilities and solutions.

Streem is looking for bright minds like yours to help us continue our high-growth trajectory. Consider this a list of guidelines because if you can demonstrate solid skills, high energy, quick learning, and integrity, we want to meet you regardless.

What You'll Do:

As a Sr. Manager, Business Development, you are a key player in driving revenue-producing activities for our game-changing application. You will strategize and align with sales leadership to define, position, and execute the sales strategy. Although you hold a key role, you lead with a consultative style both internally and externally.

Necessary:

• 5+ years of business development experience in a quota-carrying role, selling Enterprise SaaS, CCaaS, CRM, or Customer Experience solutions

• Demonstrable track record of above-target performance, preferably in a startup environment

• Experience selling a product for a category creator; products not budgeted for already

• Expertise with prospecting and CRM tools and processes

• Excellent forecasting, reporting, and communication skills (verbal and written)

• Develop new leads and opportunities from outbound prospecting efforts within assigned categories/verticals

• Expertise in solution-based sales and driving opportunities through the sales process to contract signature and implementation

• Ability to develop and execute account plans spanning multiple business units across complex organizations

• Experience in presenting, closing, and maintaining relationships with senior managers and the C-suite

• Proven ability to manage complex negotiations involving bespoke commercial agreements

Overall:

• Intrinsically driven to succeed in developing new business

• Ability to develop strong relationships with prospective customers

• Strong interest in technology and a deep understanding of the space

• Ability to embrace feedback and hold yourself accountable

• Experience with Salesforce, HubSpot, Zoom, and other comparable tools

• Willingness to travel 30% or more as needed

Desired:

• Above-target performance (top 10-20% of the company)

• Proven success in closing deal sizes at or above $150k ARR

• Possess an understanding of SaaS financial metrics

• AR, MR, mobile AR sales experience

• Bachelor’s degree or above, or commensurate experience in engineering, technology, or business management

A bit about us:

Streem was acquired by Frontdoor (FTDR) in December 2019. Co-Founders Ryan Fink (CEO) and Sean Adkinson (CTO) began building the business in 2017 and continue to create game-changing technologies, lead the industry narrative and foster a workplace where people are happy to go to work every day.

Diversity, equity, and inclusion:

Streem prioritizes building a work environment and culture that works well for employees of every race, gender, sexual orientation, size, disability, and background.

No silos, no egos:

Streem values ideas, interdisciplinary collaboration, and an open exchange of constructive feedback. To make this safe for everyone, we foster a culture of trust and respect rather than competition between employees. If you’ve got skills or interests outside what we mentioned in our listing, we want to know about them.

Week-long 10% time:

Once a quarter, our entire team sets aside the strategic roadmap and spends a week on whatever we think is important. Doing this together encourages big ideas and cross-department team-ups, and it’s a lot of fun.

Enjoy your work life; keep your home life:

Since the emergence of Covid-19, Streem has transitioned to a fully remote work environment. We provide monitors and other basics to make your WFH life easier. During these times, we keep our Streem culture strong with regular happy hours and Friday demo days. Streemers spend time together in a lunch-hour book club and fun (remote) team activities. We also value our personal time and understand the complexities of working from home. Our co-founders both have young children and lead by example by avoiding crunch time and exercising our unlimited PTO policy.

About Frontdoor:

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark, and OneGuard, as well as Candu Home Solutions, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform.

Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit Frontdoorhome.com. (http://www.frontdoorhome.com/)

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Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com (http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Ffrontdoorhome.com&esheet=51890761&newsitemid=20181029005803&lan=en-US&anchor=frontdoorhome.com&index=2&md5=6947c38f3b6d24b5dad0a5d08663858e) .

Job Category: Sales

ID: R0015142