Contractor Licensing Manager

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .

Responsibilities

Summary :(Virtual/Remote Role)

This position will be responsible for developing and managing Frontdoor’s entity general contractor and relevant trade licenses on a nationwide scale. The position will work with members of the Legal team and other key stakeholders, including individual license holders, to gather information for applications, submission, and ongoing management of relevant licenses. This position will also be responsible for renewals and ongoing maintenance of such licenses.

Responsibilities:

• Subject matter expert on all state and local contractor licensing rules and regulations.

• Work with senior leadership to develop processes and programs for maintaining contractor licensing roadmap using industry best practices

• Manage all license acquisition and renewal policies and programs

• Manage legal department initiatives and project plan for license tracking automation

• Leads projects and cross functional project teams in accomplishing contractor licensing-related initiatives

• Work with key stakeholders to develop strategic plans and timeline for contractor license planning and associated business expansion.

• Work with key stakeholders to obtain required contractor licenses.

• Maintain a repository of all contractor licenses with required internal and external due dates.

• File, renew and ensure timely payment of all contractor licenses, including initial submissions and renewals.

• Review and proactively track and manage contractor license requirements and work with key stakeholders to ensure compliance with all license requirements are timely satisfied.

• May assume other duties as applied.

Qualifications

Minimum Education, Licensure and Professional Certification requirements:

High school diploma or equivalent required, Bachelor’s degree preferred

Minimum Experience required :

5+ years of experience managing entity and relevant individual level general contractor and trade specific licensing

Required Skills:

• Experience with creating, handling and/or managing state licensure filings with various state and local government entities

• Demonstrated ability to handle and analyze difficult issues in a professional, constructive, and proactive manner

Preferred Skills:

• Must be tech-savvy and possess a strong willingness to learn

• Proficient with Excel

• Customer focus and “can do” attitude

• Strong issue identification and problem-solving skills

• Ability to multi-task with a sense of urgency and ability to meet deadlines within a changing, fast-paced environment

• Team player with strong interpersonal and communication skills

Other/State Specific

This role pays between $85,900 to $100,000 and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.

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Job Locations US

ID 2025-3670

Category Legal

Type Full Time

Company AHS American Home Shield Corp