Corporate Counsel - Regulatory

Virtual, USA

  • ID:2024-3440
  • Category: Legal

Overview

Frontdoor, Inc. (NASDAQ:FTDR) is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home warranties with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Role Summary:

Frontdoor seeks a talented, knowledgeable, entrepreneurial and self‐motivated attorney with at least 3 of relevant legal experience to serve as Corporate Counsel. This position This position will report directly to the Vice President, Associate General Counsel – Product & Regulatory and will be responsible for identifying, analyzing, and handling legal, regulatory and contractual issues relating to our business. The ideal candidate will have meaningful regulatory experience with the Real Estate Settlement Procedures Act (“RESPA”), UDAPP, service contracts (ideally home service plans a/k/a “home warranties” or “home service contracts”) and/or relevant insurance products, but general litigation or regulatory background at a top law firm will also be considered. This position requires an analytical and detailed-oriented mindset, coupled with a strong consumer protection, compliance and contract interpretation background or skill set.

Shared Purpose and Values:

At Frontdoor, we make life easier for every homeowner. Home is more than a place – it is a connection that each of us sparks as we lived our shared values: Help people. Own it. Move forward. Explore. We make these commitments to ourselves and others each day. They guide, inspire and empower us on our journey. A successful candidate will also be energized and excited by our shared purpose and values. If you identify with our shared values, we would welcome the opportunity to meet you!

Responsibilities include:

  • Providing high quality and timely legal advice and counsel to legal and business team members on a variety of regulatory, consumer protection, compliance and other issues and matters related to the continued growth and expansion of our home warranty business and related offerings.

  • Assisting with responses to regulatory inquiries and investigations, BBB and consumer complaints and other contested matters, including responding to discovery requests, and assisting with document reviews and productions.

  • Reviewing contractual frameworks, agreements, policies and processes associated with our home warranty business for purposes of regulatory compliance with federal (e.g., RESPA), state (e.g., home warranty laws and regulations) and local requirements applicable to home service plans.

  • Willingness to support as needed a range of legal projects beyond regulatory focus areas, including commercial and consumer litigation, contracts, marketing, employment, corporate governance, M&A and legal operations in support of the Company’s strategic priorities and legal objectives.

  • Developing strategies to mitigate risks and identifying opportunities for continuous improvement, especially with regard to legal and regulatory compliance processes.

  • Advising on compliance with state licensure requirements.

  • Ensuring compliance with legal requirements and company policies generally applicable to the company business.

  • Working with business teams to create legally compliant approaches that meet the business objectives of new ventures.

  • Actively participating in a collaborative manner in cross-functional business teams to identify, evaluate and resolve complex business issues and risks.

  • Willingness to handle other projects and matters as may be assigned from time to time.

  • Working with outside counsel on various legal matters as appropriate.

Qualifications

  • J.D. with at least 3 years of experience, ideally withsome regulatory background in service contracts (ideally home service plans) and/or relevant insurance products, RESPA, or UDAPP, but candidates with a general litigation or regulatory background at a top law firm will be considered;

  • Experience with federal and state law applicable to home warranties and/or service contracts, consumer protection law, consumer and commercial contracts, and complex regulatory environments, is preferred;

  • Excellent attention to detail;

  • Demonstrated ability to handle and analyze difficult issues in a professional, constructive and proactive manner;

  • Must be tech-savvy and possess a strong willingness to learn;

  • Customer focus and “can do” attitude;

  • Strong issue identification and problem-solving skills;

  • Ability to multi-task with a sense of urgency and ability to meet deadlines within a changing, fast-paced environment;

  • Good sense of humor and willingness to laugh;

  • Team player with strong interpersonal and communication skills;

  • Good standing in an applicable state bar.

Location:

  • Remote, but willingness to travel to business locations as required.

Other/State Specific

Compensation:

This role pays between $160,000 and $180,000, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.

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Job Locations US

ID 2024-3440

Category Legal

Type Full Time

Company AHS American Home Shield Corp

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Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.