Frontdoor Jobs

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Frontdoor Sr. Manager, Strategy (Open to Remote) in Virtual, Washington

Company Overview

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands (American Home Shield, HSA, Landmark and OneGuard) and an expanding portfolio of home services. Frontdoor serves more than two million customers across the U.S. through a network of 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.

Position Overview

Frontdoor’s Strategy team is looking for a Sr. Manager to support strategic initiatives, strategic planning and M&A projects.

The Strategy team must develop a deep understanding of the unique challenges facing the home service plan industry. The team is responsible for thought leadership and leading initiatives that support the organization’s growth goals and providing strategic direction and partnership to senior leadership. We optimize our current operations as well as envision what our organization might look like years from now.

As a Sr. Manager of the Strategy team, you will be using data and insights to answer some of our most challenging questions and deliver value through successful execution of our most important strategic initiatives. This individual will report to the Director of Strategy and be responsible for generating ideas to improve our business, designing execution and measurement plans, executing, and then monitoring results. Further, this individual will be expected to partner with key stakeholders across the enterprise to drive measurable results.

Job Responsibilities

  • Define and lead key strategic and process improvement initiatives with limited oversight

  • Support the development of the annual strategic plan, and tracks progress against strategic goals

  • Conduct highly complex analyses with minimal supervision

  • Collaborate with leadership and coordinates with multiple departments to drive forward strategic initiatives

  • Lead critical corporate development initiatives including strategic partnerships and Mergers & Acquisitions

  • Execute various financial analysis such as DCF and cost-benefit analyses

  • Present findings and recommendations to key stakeholders including senior management

  • Act as a coach and mentor to less experienced analysts and develops them into future leaders

  • Work effectively with key business stakeholders to build/maintain relationships and understand business objectives and strategy

  • Hypothesis driven problem solving and perform deep-dives to find the root causes

  • Successfully manage stakeholders at all levels of the organization

  • Ability to manage multiple projects/initiatives and get results in a complex, sometimes ambiguous environment

Knowledge, Skills, and Abilities

  • Bachelor’s degree in relevant fields such as Business Administration, Economics, Statistics or Applied Mathematics

  • 7+ years of experience in business, consulting, strategy or financial analysis roles

  • Adaptability and agility in changing circumstances; handling multiple priorities and deadlines

  • Knowledge of process improvement, root cause analysis, change management and implementation practices

  • Ability to clearly define and communicate vision

  • Ability to lead implementation and adoption

  • Ability to work with quantitative, business and front-line teams

  • Proficiency in Excel and PowerPoint required; SAS, MS SQL, and PowerBI preferred

  • Top candidate will be a self-starter with a sharp eye for details, an ability to work in a fast-paced and ever-changing environment, and the ability to communicate effectively with senior leadership

Work From Home

  • While we ideally want someone to be located at headquarters, in the Memphis area, we are open to considering remote or virtual candidates based on location and experience.

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com (http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Ffrontdoorhome.com&esheet=51890761&newsitemid=20181029005803&lan=en-US&anchor=frontdoorhome.com&index=2&md5=6947c38f3b6d24b5dad0a5d08663858e) .

Job Category: Marketing

ID: R0015079

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