Director Investor Relations

Virtual, USA

  • ID:2024-3503
  • Category: Financial Managers


Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit .


(Remote role w/ 25% travel)

This role will help construct and deliver compelling, credible financial communications to drive shareholder value while cultivating new and innovative ways to communicate our unique value proposition to investors, emphasizing the strength of our high cash generating recurring revenue model, as well as educating analysts on the drivers of long-term growth and operating margins.

This individual must remain current on the political, regulatory and industry landscape, as well as economic and stock market trends. Critical to the success of this role is the ability to partner across every level of the company, promoting the highest levels of integrity to all our stakeholders, while continually building and maintaining trust with management and the investment community.


  • Serve as co-spokesperson to investors and research analysts and develop relationships with these groups by communicating company strategy, priorities, and competitive advantage.

  • Help to build and execute an IR vision, strategy and annual operating plan for a best-in-class investor relations program as measured by key metrics (e.g. sell-side analyst coverage expansion, conference participation, investor growth/mix, etc.)

  • Appropriately advance the company’s financial narratives as a key contributor to quarterly earnings and other press releases, CEO & CFO call scripts, internal and external presentations, as well as talking points and relevant Q&A.

  • Assist with presentations for investor, corporate communications and marketing initiatives, and investor conferences, road shows and other activities/projects as necessary.

  • Provide feedback and recommendations to senior management up to the CEO and CFO related to discussions with the investment community and sentiment towards the company’s business strategies, market developments and external events, in addition to monitoring and reporting on publicly available peer data and insights.

  • Build strong internal networks, engaging others throughout the company to cultivate deep subject matter & business expertise across all aspects of Frontdoor’s business - inclusive of strategy, operations, product, regulatory, financial performance, and results.

  • Effectively interact with the investor/analyst community to provide investor guidance and relevant data as required.

  • Develop and own the IR budget. Oversee IR service providers and manage exchange relationship.

  • Coach and mentor more junior member(s) of the IR team and CFO organization community more broadly.


Required Skills:

  • Excellent communication skills, both written and oral, and an ability to influence at all levels of an organization.

  • Strategic thinker who can develop and evolve our messaging with changes to the business, industry and overall macro environment.

  • Ability to generate clear, accurate, and compelling investor materials, and can deliver our messages in an engaging manner.

  • Ability to break down complex ideas and issues and communicate in simple terms to different levels of the organization.

  • Ability to multi-task effectively, working in team environments or independently (both virtually and in-person).

  • Must be extremely proactive.

  • Possess a true sense of “Own It”, a critical component of our Frontdoor company values.

  • Ability to manage priorities under pressure.

  • Ability to break down complex ideas and issues and communicate in simple terms to different levels of the organization.

  • Ability to both accept and to deliver critical feedback.

  • Must possess a high degree of accuracy.

  • Knowledge of SEC and disclosure requirements.

  • Experience serving as a mentor and a coach to employees.

Job Requirements

  • 10+ years of experience in investor relations, financial planning and analysis, buy-side or sell-side research, accounting or investment banking.

  • Bachelor’s degree in business, Accounting, Finance or Economics. An MBA, CPA or CFA is preferred.

  • 25%+ travel required for earnings calls, investor meetings, etc.

Other/State Specific

This role pays between $171,400 to $232,000 and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more about benefits ( at Frontdoor.

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Job Locations US

ID 2024-3503

Category Financial Managers

Type Full Time

Company AHS American Home Shield Corp

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Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit